Benchmark your performance in the third-party channel

Our voice of broker surveys track the third-party lending performance and reputation of over 50 residential and commercial lenders, providing actionable insights in a self-service dashboard.

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Track your reputation every month

Monitor your performance and reputation across a range of attributes relied on by Australia's largest residential and commercial lenders.

Market share

Find out which lenders are being recommended by brokers each month so you can monitor and compare your broker usage and preference levels.

Net Promoter Score

Benchmark your broker satisfaction and loyalty to competitors and internal voice of broker programs by monitoring your Net Promoter Score.

Turnaround Times

Benchmark your service level agreements (SLAs) to your competitors based on reported time between application date and initial credit decisions.

Broker Experience Journey

Discover the strengths and weaknesses in your broker experience by mapping satisfaction across the four key stages of BDMs, application, credit assessment and settlement.

Compare all results across broker market segments

Find out exactly which broker segments need your attention to acknowledge challenges and resource appropriately to provide a great experience to brokers.

Location

Find out which lenders are being recommended by brokers each month so you can monitor and compare your broker usage and preference levels.

Aggregator

Find out which lenders are being recommended by brokers each month so you can monitor and compare your broker usage and preference levels.

client testimonials

What our clients say

In a time where if you are standing still you are going backwards, we have found the team at Agile Market Intelligence a great asset to our business. They take the time to understand your strengths and weaknesses and customise a solution to suit both capacity and budget. All delivered in a friendly and professional way. It's great to deal with such an authentic team.

Greg Ferris

Head of Broker

Agile Market Intelligence’s Broker Pulse Surveys have been an invaluable tool for our business, providing real-time insights into market trends and broker sentiment. Their data-driven approach has allowed us to make more informed decisions and redirect activity. We’ve seen measurable improvements in our market positioning since leveraging their Broker Pulse and Third Party Lending Report surveys.

Mathew Patterson

Head of Branches and Broker

Agile Market Intelligence has been instrumental in helping us benchmark our performance against peers and gain meaningful insights from our customers’ voices. Their tailored solutions and commitment to understanding our business needs have provided us with the tools to make informed, strategic decisions.

Kaine Adamson

General Manager Broker, P&N Bank and BCU Bank

Looking for custom or proprietary insights?

We offer subscribing clients the ability to purchase bespoke question insertions. Results are proprietary to you and will be inserted at the end of the Broker Pulse survey.

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Start tracking your performance in the third-party channel today.

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