Find out exactly which lenders are leading and those that are lagging by leveraging the experiences of your fellow brokers.
These are the lenders listening to you and supporting the transparency between brokers and lenders. Each month, your feedback and the insights you contribute to are passed on, and these lenders are making strides in the industry to make your lives and your clients’ lives easier.
Broker Pulse is the leading independent repository on actual lender performance on a month-to-month cycle.
It has helped our team navigate and filter through 30+ lenders in a very user-friendly report that takes less than 30 minutes to digest and get a real “pulse” on the market.
Reviewing the Broker Pulse report has become part of our operating rhythm, and plays an important part in managing BID, to ensure our brokers are considering the entire panels of lenders and knowing each lender's niches.
Would highly recommend every broker to sign up and participate in the Broker Pulse survey to help you all to make more informed (compliant) decisions.
Great work, very useful tool. Unbelievably useful to have a birds-eye view across the entire market.
The Broker Pulse is of enormous value to our business as we strive to stay in touch with lender NPS & the range of process, product and support benefits to ensure we provide the best possible solutions for our clients. The deep insights provided from the extensive Broker research & ultimate survey reports present an opportunity to review our lender preferences on a regular basis to stay ahead of our competitors and most importantly continue to provide great solutions for our valued clients.
With compliance continually at the forefront of everything we do, having your finger on the pulse with the aid of Broker Pulse is vital and saves time in doing your own research or trying to keep abreast of each lender. and extrapolating the results. Five to ten minutes to complete a survey each month gives access to the monthly comprehensive report from Broker Pulse. The lender intelligence provided by brokers across Australia makes for comprehensive reporting at a glance.
Importantly it provides great value and information you can confidently use when assisting clients and looking after their best interests. If you are looking to enhance your compliance and make informed proposals to your client, then Broker Pulse should be added to your toolkit.
I appreciate how Broker Pulse provides current data and assists us in keeping up to date with how the lenders are performing each month. This is a valuable tool that assists us to present informed solutions and recommendations to our clients.
I highly recommend all Brokers to complete the short survey each month and have their say on their recent experiences, and use Broker Pulse as your birds eye view to review yourpanel of lenders.
The Broker Pulse survey has really helped me understand which lenders are currently offering the best service and SLAs. It’s a great monthly insight into other brokers’ lender experiences.
Broker Pulse provides useful insights and data on lender performance which helps us make more informed decisions when comparing lender options. Broker Pulse is an essential tool in our arsenal, and I highly recommend it to fellow mortgage and finance brokers. It's a game changer that elevates our industry. Thank you, Broker Pulse!
I enjoy reviewing the updates via Broker Pulse and feel it provides me with a greater insight into what is occurring in the broker marketplace and which lenders are being utilised by my colleagues in the industry. This is of particular importance where interest rates have risen so dramatically and serviceability/pricing/refinancing options become so significant. Changes occur with lenders policies on such a constant basis and therefore to have a gauge on what is occurring is key component in servicing my clients needs and requirements.
The Broker Pulse is open every month for the first 15 calendar days of each month. You will receive a survey invitation email when the survey is open.
The survey asks you to select each of the lenders you submitted applications to in the previous month and to rate your experiences with them.
All responses are aggregated together so your responses are completely anonymous.
Once the survey closes, we will send you a link to download the results directly to your email.
Lenders can access the results of the Broker Pulse on a paid subscription basis. Please contact firstname.lastname@example.org for more information.
This is your opportunity to share your insights on Australia's mortgage lenders. Start this month's Broker Pulse survey now.
Each month we survey to hundreds of Australian mortgage and finance brokers who share their experiences in order to receive the latest data on lender service levels and turnaround times.