2026 Third-Party Lending Report
Australia's benchmark for broker-led lender performance insights
The Third-Party Lending Report is Broker Pulse’s annual, data‑driven review of Australia’s mortgage lenders powered by direct feedback from mortgage and finance brokers across the country.
Now in its 17th year, the Third-Party Lending Report continues to be the definitive benchmark for understanding how lenders perform in the third‑party channel, highlighting market leaders, category leaders, and emerging trends across the past 12 months.
What makes Third-Party Lending Report the industry benchmark
Join the 2026 Third-Party Lending Report waiting list
Join the 2026 Third-Party Lending Report waiting list
For brokers
Have your voice heard and help shape industry benchmarks
The Third-Party Lending Report is built entirely on real broker experiences. By joining the waitlist, you'll be among the first to access the key findings on the latest lender performance across the market.
By contributing to the survey, you can:
- Share honest feedback on your experiences with financial institutions
- Raise issues that matter most to you in the third‑party channel
- Influence how lender performance is measured and benchmarked
- Contribute to insights used across the industry
- Receive incentives or enter the prize draw for completing the survey
For lenders
Understand how brokers really see your business
The Third-Party Lending Report provides lenders with a clear, independent view of their performance in the broker channel as rated by brokers themselves.
By joining the waitlist, you’ll be connected with our sales team to learn more about the comprehensive report and what it can offer your organisation.
The Third-Party Lending Report delivers:
- Insight into positioning strengths and areas for improvement
- Visibility on market and category leadership
- A clear, data‑backed overview of lender performance across the past 12 months
- Year‑on‑year benchmarking against peers
- Independent insights to support strategy, product, and distribution decisions
Who will lead the market in 2026?
Each year, the Third-Party Lending Report reveals the lenders setting the standard in the broker channel, but who will emerge as this year’s leaders?
Based entirely on broker feedback collected over the past 12 months, the Third-Party Lending Report will once again uncover:
- Which lenders brokers rate highest overall across each market segment
- Which institutions stand out in key service and experience categories
- Where shifts in performance signal rising leaders or changing expectations
Explore the 2025 Third-Party Lending Report Market Leaders >
Market Leaders
Market Leaders are the top-rated lenders within each category including major banks, non-major banks, non-banks, mutuals and more, based on overall broker satisfaction scores.
Being named a Market Leader signals consistent excellence across service, product, support and ease of doing business and marks a lender as a benchmark for the industry.
Category Leaders
Category Leaders are lenders that stand out in specific service areas, such as turnaround times, broker support, pricing competitiveness and digital tools.
Recognition is driven entirely by broker feedback and highlights lenders delivering best-in-class performance where it matters most.
