December 13, 2025
Latest broker recommendations: Pepper Money for client fit, People’s Choice and Newcastle Permanent for product pricing, and Macquarie Bank for speed
Residential Lending
See the top 10 lenders brokers recommended in the last three months based on client fit, product pricing and turnaround times.
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July 29, 2020
Westpac to onshore jobs to improve processing lags
Westpac has acknowledged that its response rates have been “too slow” following the “surge in demand for customer assistance at the start of the COVID-19 pandemic”, which created “challenging conditions for home lending processing and call centres, which “needed to be addressed”.
Performance
Here are the lenders listening to your feedback.
These are the lenders listening to you and supporting the transparency between brokers and lenders. Each month, your feedback and the insights you contribute to are passed on, and these lenders are making strides in the industry to make your lives and your clients’ lives easier.
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