Find out exactly which lenders are leading and those that are lagging by leveraging the experiences of your fellow brokers.
These are the lenders listening to you and supporting the transparency between brokers and lenders. Each month, your feedback and the insights you contribute to are passed on, and these lenders are making strides in the industry to make your lives and your clients’ lives easier.
Broker Pulse is the leading independent repository on actual lender performance on a month-to-month cycle.
It has helped our team navigate and filter through 30+ lenders in a very user-friendly report that takes less than 30 minutes to digest and get a real “pulse” on the market.
Reviewing the Broker Pulse report has become part of our operating rhythm, and plays an important part in managing BID, to ensure our brokers are considering the entire panels of lenders and knowing each lender's niches.
Would highly recommend every broker to sign up and participate in the Broker Pulse survey to help you all to make more informed (compliant) decisions.
Great work, very useful tool. Unbelievably useful to have a birds-eye view across the entire market.
The Broker Pulse is of enormous value to our business as we strive to stay in touch with lender NPS & the range of process, product and support benefits to ensure we provide the best possible solutions for our clients. The deep insights provided from the extensive Broker research & ultimate survey reports present an opportunity to review our lender preferences on a regular basis to stay ahead of our competitors and most importantly continue to provide great solutions for our valued clients.
The Broker Pulse is open every month for the first seven business days of each month. You will receive a survey invitation email when the survey is open.
The survey asks you to select each of the lenders you submitted applications to in the previous month and to rate your experiences with them.
All responses are aggregated together so your responses are completely anonymous.
Once the survey closes, we will send you a link to open the latest results with a unique password. Soon, we’ll be delivering a Broker Pulse portal to house all of the results and more.
Lenders can access the results of the Broker Pulse on a paid subscription basis. Please contact firstname.lastname@example.org for more information.
This is your opportunity to share your insights on Australia's mortgage lenders. Start this month's Broker Pulse survey now.
Each month we survey to hundreds of Australian mortgage and finance brokers who share their experiences in order to receive the latest data on lender service levels and turnaround times.