Highlighting the lenders that are actively seeking broker feedback

Brokers are crucial players in Australia’s growing mortgage industry. Broker Pulse supports the third-party channel by facilitating peer-to-peer knowledge sharing among brokers and amplifying their voices to reach lenders.

On the eve of Broker Pulse’s 2nd anniversary, in addition to gathering new data and delivering brand new insights, Broker Pulse is recognising the lenders who are supporting the initiative to help facilitate communication between lenders and brokers.
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Your shared experiences are not going into a black hole. Real people are reading and benefitting from your insights, and participating in the survey not only helps your peers make informed decisions but also alerts lenders on how their services fare on the third-party channel.

The lenders that subscribe to the Broker Pulse are committed to hearing feedback from brokers on a regular basis to continually correct and improve their ability to service brokers and their clients. 

Every month, these lenders receive the insights and experiences of hundreds of brokers in their inbox and reflect on how they can make sure they react to the needs of brokers. By supporting Broker Pulse, these lenders are actively supporting the ongoing transparency, communication and progress in the third-party channel.

Michael Johnson, head of broker success at Broker Pulse, said “We are very excited to launch this campaign to highlight the lenders supporting the initiative. These lenders truly listen to the feedback brokers provide and are making strides to create much-needed transparency.” 

Broker Pulse version 2 builds on the learnings from the last two years and provides a better opportunity for brokers to share their feedback and to be heard by these lenders who are actively seeking to hear from them. 

This transparency initiative is rapidly growing and gaining pace, and as we garner stronger support from lenders, your inputs in building an up-to-date knowledge base will help bring huge impacts and better services to the third-party channel.

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