LIVE: This month's Broker Pulse: Commercial Lending survey is now open!
LIVE: This month's Broker Pulse: Residential Lending survey is now open!
August 15, 2025

Broker perception geographic scorecards: Different states lead in lender advocacy and overall broker satisfaction

Residential Lending
Explore the latest report comparing Net Promoter Scores and satisfaction scores across the broker experience journey for NSW/ACT, QLD, VIC/TAS, WA and SA/NT.
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June 11, 2025

2025 Third-Party Lending Report: ubank

The results of Broker Pulse's 2025 Third-Party Lending Report of residential mortgage brokers indicate that ubank has the strongest third-party channel offering among small non-major banks.

Industry
June 11, 2025

2025 Third-Party Lending Report: Westpac

The results of Broker Pulse’s 2025 Third-Party Lending survey of residential mortgage brokers indicate that Westpac has the strongest third-party channel offering among major banks.

Industry
June 11, 2025

2025 Third-Party Lending Report: Macquarie Bank

The results of Broker Pulse's 2025 Third-Party Lending Report of residential mortgage brokers indicate that Macquarie Bank has the strongest third-party channel offering among all large non-major banks.

Industry
January 17, 2025

Lender Spotlight: Bankwest

Bankwest's performance in Broker Pulse: Residential Lending

Performance
January 10, 2025

Lender Spotlight: ING

ING's performance in Broker Pulse: Residential Lending

Performance
January 9, 2025

Broker Pulse Commercial Lending wrap-up: November 2024

A wrap-up of the insightful data from Australia's brokers for the commercial lending scene in November 2024.

Latest Analysis
December 18, 2024

Broker Pulse Residential Lending wrap-up: November 2024

A summary of findings for the November 2024 Broker Pulse: Residential Lending survey results.

Latest Analysis
December 12, 2024

Lender Spotlight: Macquarie Bank

Macquarie Bank's performance in Broker Pulse: Residential Lending

Performance
December 6, 2024

Broker Pulse: Commercial Lending — October Broker Activity

Looking at the recent Broker Pulse: Commercial Lending data, we’re exploring broker activity in the October, 2024 to understand brokers throughout Australia.

Latest Analysis
December 4, 2024

Lender Spotlight: NAB (October 2024)

Explore NAB’s evolving role in the residential lending market.

Performance
November 28, 2024

Broker Pulse Commercial Lending wrap-up: October 2024

A wrap-up of the insightful data from Australia's brokers for the commercial lending scene in October 2024.

Latest Analysis
November 21, 2024

Broker Pulse Residential Lending wrap-up: October 2024

A summary of findings for the October 2024 Broker Pulse: Residential Lending survey results.

Latest Analysis

Here are the lenders listening to your feedback.

These are the lenders listening to you and supporting the transparency between brokers and lenders. Each month, your feedback and the insights you contribute to are passed on, and these lenders are making strides in the industry to make your lives and your clients’ lives easier.

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